Help us welcome back: Maddie Senior stylist and Danijela senior colourist from matte leave. Also help us welcome new team members Rich senior stylist/colourist last worked at Framar salon and Melissa senior colourist/stylist last worked at Salon Embu
We thank you for helping make us one of the safest salons in the city!
Our slow step by step reopening has been a great success. We have added more safety measures to our already leading industry standards.
Here are next steps as we move to our next phase of reopening
Changes as of Tuesday October 13/2020
Cut and Colour will be available same day – NOTE: We have added this lastly as a precaution to ensure that we are all used to masks for longer periods of time. You are asked to keep your masks on at all times (NO FOOD OR DRINK) while in the salon. We have learned that we are a low risk environment if masks are worn throughout your visit with no break. We do know that this is inconvenient and we very much appreciate your understanding and cooperation to creating such a safe environment for all.
Children’s haircuts that require a parent present are now welcomed. Both parent and child must wear a mask at all times and physical distancing must be maintained between parent and stylist. PLEASE LIMIT TO 1 CHILD AND 1 PARENT. We must limit the number of guests in the salon while going through the second wave.
Shampoo and/or blowdry are available but not mandatory– For your haircut appointment, you have the option of 1. Having your hair shampooed and blow-dried or 2. Have it wet down to avoid the sink then cut and blow-dried, or 3. Continue with coming in with it clean and dry and avoiding both the shampoo and blow dry. For Colour appointments appointments you make book a blow dry with one of our junior stylists or you may have a complimentary natural texture dry off or you may leave with it wet styled. (Please note that a natural texture dry off or diffuse does not use brushes or hot irons)
SPECIAL CIRCUMSTANCES– Please call the salon and ask to speak to management if you require a special circumstance. For example if you are high risk or with have a medical condition and need to be seen outside of regular business hours.
Book online or through our app for your convenience– You may click the book online tab on our website or download our app by simply going to the app store and typing ‘mysalonapp’ in the search and then type ‘Red Label Hair Company’ when prompted to add the salon name. Then easily book, view and reschedule all appointments with ease
HOURS: We will be open: Tuesday to Friday 10:00-8:30
Saturday and Sunday – 9:00am-6:30pm
Monday – 9:00am-5:00pm *Mondays are reserved for special circumstance services as well as to purchase retail and/or book an appointment.
Our continued commitment:
We are taking industry-leading health precautions to ensure your safety, as well as adding more precautions regularly
· All stylists are Barbicide COVID-19 Certified and will be trained in all salon sanitation and safe practices and protocols before we return.
· All surfaces, stations, tools, equipment and payment machines will be sanitized and disinfected with medical grade products after each client use. As well as our Electrostatic sprayer that will be used daily to disinfect and purify the air.
· Physical distancing protocols will be in place. Clients will be seated at every other station allowing for 6 feet of space between each guest, while additional plexiglass has been installed to enhance safety.
· All team members will be wearing face masks at all times.
· Each member of our team will be health screened and follow a strict check-in process, including temperature checks prior to every shift.
· All team members will wash thier hands or sanitize before and after each appointment.
PREPARING FOR YOUR APPOINTMENT
Stay home if you are not well – If you are experiences any COVID-19 symptons, we ask that you do not attend your appointment. Kindly call the salon as soon as the symptons present to let us know.
Mask up – Please wear your own mask for your appointment. Bring and extra mask if desired to change into after cut or colour service. PLEASE KEEP YOUR MARK ON PROPERLY FOR THE ENTIRETY OF THE APPOINTMENT
Be punctual – Arrive no more than five minutes before your booked appointment, as designated waiting areas will no longer be available. You are asked to wait outside or at the reception area until your service provider is ready to serve you.
Admit one – Attend appointments alone. Friends, family members, children and/or pets will be asked to stay at home.(1 parent per child needing supervision excepted)
ARRIVING AT YOUR APPOINTMENT
Waving and Friendly Nods – During this time, we will engage in contactless greetings and goodbyes. A protective shield has been installed at the front desk.
Health Check – You will be asked to confirm if you are feeling well – no fever, cough, or difficulty breathing.
Clean Hands – Please disinfect your hands upon arrival, using the hand sanitizers provided. Hand sanitizers are also available at each station.
Travel light – Outside food and/or drinks will not be permitted in the salon. Magazines, charging stations and all complimentary beverages will be temporarily unavailable. Keep your jackets and personal belongings with you at the service provider’s station.
DURING YOUR APPOINTMENT
All clients will be provided with a laundered and sanitized robe or cape.
AFTER YOUR APPOINTMENT
Please Note – A COVID-19 FEE of $5 will now be added to every service. This is to help us provide all the necessary PPE and disinfectant product required to keep you safe and allow for the additional time needed to sanitize thoroughly between each and every guest as we function in a restricted scheduling world.
Right behind you – If you need to use the facilities you are asked to let your service provider know so that it is sanitized immediately.
We will continue to assess this situation as it evolves. In the meantime, we encourage everyone to keep well, stay informed, and follow the advice of health care officials.
Although essential, we recognize that the changes to the Red Label Hair Company experience as we know it are immense. We remain committed to providing an experience that is unparalleled, despite the temporary modifications we’ve made to our services.
Thank you for your support and understanding during these unprecedented times.
Red Label Hair Company Family!